Privacy Policy

This Privacy Policy ("Policy") describes how bet100 ("we," "us," "our," or "the Platform") collects, uses, stores, shares, and protects the personal information of individuals ("you," "your," or "Player") who access or use the bet100 website at https://bet100.xyz and all associated services, games, and features.

bet100 is committed to protecting the privacy and security of your personal data. We operate in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.

By registering an account on bet100, accessing the platform, or otherwise providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

For the purposes of the Philippine Data Privacy Act of 2012 and applicable data protection legislation, bet100 acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes in connection with the operation of the bet100 platform.

As Personal Information Controller, bet100 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently in accordance with applicable Philippine data protection law.

Where bet100 engages third-party service providers to process personal data on its behalf — such as payment processors, KYC verification providers, and cloud infrastructure providers — those parties act as Personal Information Processors (PIPs) and are contractually bound to process your data only on bet100's documented instructions and in accordance with applicable law.

bet100 collects the following categories of personal data in connection with the provision of its services:

3.1 Identity & Contact Data

• Full legal name as it appears on your government-issued identification document.
• Date of birth (used to verify that you meet the 21+ age requirement).
• Residential address, including barangay, city or municipality, province, and postal code.
• Email address and mobile phone number.
• Government-issued identification document details (e.g., Philippine passport number, driver's license number, SSS/UMID number) collected during KYC verification.

3.2 Financial Data

• Payment method details, including GCash account number, PayMaya account number, bank account details (BPI, BDO, Metrobank), or card details (Visa/Mastercard) as applicable to your chosen deposit and withdrawal method.
• Transaction history, including deposit amounts, withdrawal amounts, dates, and payment channel used.
• Source of funds documentation where required for AML compliance purposes.

3.3 Gaming & Account Activity Data

• Account username, account creation date, and account status.
• Game session history, including games played, wager amounts, win/loss records, and session duration.
• Bonus and promotion usage history.
• Responsible gaming settings, including deposit limits, loss limits, and self-exclusion status.

3.4 Technical & Usage Data

• IP address and approximate geolocation derived from IP address.
• Device type, operating system, browser type and version.
• Pages visited, features accessed, and time spent on the platform.
• Referring URL and exit URL.
• Cookie identifiers and similar tracking technology data (see Section 8).

3.5 Communications Data

• Records of your communications with bet100 customer support, including live chat transcripts, email correspondence, and support ticket history.
• Feedback, survey responses, and promotional opt-in preferences.

bet100 collects your personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you access the bet100 platform, through cookies, web beacons, server logs, and similar technologies (see Section 8).
• Third-Party Sources: Identity verification data from KYC/AML service providers; fraud prevention data from fraud detection services; payment verification data from payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank.
• Publicly Available Sources: In limited circumstances, bet100 may supplement your profile with information from publicly available sources for fraud prevention or regulatory compliance purposes.

bet100 will always inform you at the point of collection what personal data is being collected and for what purpose, to the extent required by applicable Philippine data protection law.

bet100 uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your bet100 player account, including processing your registration, verifying your identity, and managing your account settings.
• Service Delivery: To provide you with access to bet100's games, features, and services, including processing deposits and withdrawals, crediting winnings, and applying bonuses.
• KYC & AML Compliance: To verify your identity and age (21+ requirement), assess the source of your funds, and fulfill our anti-money laundering obligations under applicable Philippine law.
• Customer Support: To respond to your inquiries, resolve disputes, process complaints, and provide technical assistance.
• Responsible Gaming: To monitor your gaming activity for signs of problem gambling, enforce responsible gaming limits you have set, and administer self-exclusion requests.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other illegal or prohibited activities on the platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have provided your consent to receive such communications. You may withdraw this consent at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the bet100 platform.
• Legal & Regulatory Compliance: To comply with applicable Philippine laws and regulations, respond to lawful requests from regulatory authorities, and enforce our Terms & Conditions.

Under the Philippine Data Privacy Act of 2012, bet100 processes your personal data on the following legal bases:

• Contractual Necessity: Processing necessary for the performance of our contract with you — i.e., providing the bet100 gaming services you have registered to use, processing your transactions, and managing your account.
• Legal Obligation: Processing necessary to comply with our legal and regulatory obligations, including KYC/AML requirements, age verification, responsible gaming obligations, and reporting obligations to Philippine regulatory authorities.
• Legitimate Interests: Processing necessary for bet100's legitimate business interests, including fraud prevention, platform security, and improving our services, where such interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

bet100 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, InstaPay, and PESONet, for the purpose of processing your deposits and withdrawals.
• KYC & Identity Verification Providers: Third-party identity verification and AML screening services engaged to assist bet100 in fulfilling its regulatory obligations.
• Cloud & Infrastructure Providers: Hosting, database, and cloud infrastructure providers who store and process data on bet100's behalf under strict data processing agreements.
• Fraud Prevention Services: Third-party fraud detection and prevention services used to protect the platform and its players from fraudulent activity.
• Customer Support Platforms: Third-party customer support software providers used to manage live chat and support ticket communications.
• Regulatory & Law Enforcement Authorities: Philippine regulatory bodies, law enforcement agencies, and courts where disclosure is required by applicable law, court order, or regulatory directive.
• Professional Advisors: Legal counsel, auditors, and other professional advisors engaged by bet100 in connection with the operation of its business, subject to confidentiality obligations.

All third-party service providers who process personal data on bet100's behalf are required to implement appropriate technical and organizational security measures and to process personal data only in accordance with bet100's documented instructions.

bet100 uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and support our security and fraud prevention measures. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the operation of the bet100 platform. These cookies enable core functions such as session management, authentication, and security. They cannot be disabled without affecting platform functionality.
• Performance & Analytics Cookies: Used to collect anonymized information about how players use the bet100 platform, including pages visited, time spent, and error messages encountered. This data helps us improve platform performance and user experience.
• Functional Cookies: Used to remember your preferences and settings, such as your preferred language, display settings, and responsible gaming configurations.
• Marketing & Targeting Cookies: Used, with your consent, to deliver relevant promotional content and to measure the effectiveness of our marketing campaigns. These cookies may track your activity across sessions.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the bet100 platform. For strictly necessary cookies, no consent is required as they are essential to the provision of the service you have requested.

bet100 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account Data: Retained for the duration of your active account relationship with bet100, and for a minimum of five (5) years following account closure, in accordance with applicable AML and gaming regulatory requirements.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations.
• KYC Documentation: Identity verification documents are retained for a minimum of five (5) years following the end of the business relationship, or longer if required by a specific regulatory directive.
• Customer Support Records: Support communications are retained for a period of two (2) years from the date of the last interaction, unless a longer retention period is required in connection with an ongoing dispute or legal proceeding.
• Marketing Data: Marketing preference data and consent records are retained until you withdraw your consent or for a period of three (3) years from your last interaction with a marketing communication, whichever is earlier.
• Technical & Log Data: Server logs and technical usage data are retained for a period of twelve (12) months, after which they are anonymized or deleted.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with bet100's data disposal procedures. Where data is anonymized rather than deleted, the anonymized data may be retained indefinitely for statistical and analytical purposes.

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by bet100. You may exercise any of these rights by contacting our Data Protection Officer using the details in Section 14:

bet100 implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption in Transit: All data transmitted between your device and the bet100 platform is encrypted using industry-standard SSL/TLS protocols.
• Encryption at Rest: Sensitive personal data stored on bet100's servers is encrypted at rest using strong encryption algorithms.
• Access Controls: Access to personal data is restricted to authorized bet100 personnel and service providers on a strict need-to-know basis. All access is logged and regularly audited.
• Two-Factor Authentication: bet100 supports and encourages the use of two-factor authentication (2FA) for player accounts to provide an additional layer of security against unauthorized access.
• Regular Security Audits: bet100's systems and security controls are subject to regular internal and third-party security assessments and penetration testing.
• Incident Response: bet100 maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, bet100 will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Philippine Data Privacy Act.

While bet100 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the security of your own account credentials and for notifying bet100 immediately if you suspect unauthorized access to your account.

The bet100 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. bet100 does not knowingly collect personal data from individuals under the age of 21.

If bet100 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. All funds held in such an account will be handled in accordance with applicable regulatory requirements.

bet100 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is indicated at the top of this document.

When material changes are made to this Policy, bet100 will notify registered players by posting a prominent notice on the platform and, where practicable, by sending a notification to the email address associated with your account. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.

Your continued use of the bet100 platform following the posting of a revised Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with the revised Policy, you should cease using the platform and may request account closure in accordance with our Terms & Conditions.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by bet100, you may contact our Data Protection Officer (DPO) or our general support team using the details below.

Our DPO is responsible for overseeing bet100's compliance with the Philippine Data Privacy Act and this Privacy Policy, and is your primary point of contact for all data privacy matters.

If you are not satisfied with bet100's response to your privacy inquiry or data subject rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.

For responsible gaming concerns, self-exclusion requests, or account closure, please contact our support team directly via live chat or the support email address above. These requests are handled with priority by our dedicated player welfare team.